Purpose of Position
AdOps Specialists provide operational to Client Services (CS) teams and are focused on supporting the delivery of our service packages. It is an entry-level position which provides an ideal first step into the affiliate marketing industry. Ad Ops Specialists work across a wide range of sectors and industries by leveraging our award-winning Awin network.
Key Tasks
Work alongside the CS team to provide support to some of the network's largest clients in line with some of the following tasks:
- Upload offers and creatives to advertiser programs and assist with communicating details to publisher partners.
- Assist with producing regular reports, extracting, and manipulating data for interpretation by CS teams.
- Produce gap analysis reports and recruit affiliates onto programs in collaboration with account management and publisher teams.
- Perform program audits and monitor affiliate performance to ensure network compliance.
- Conduct ad-hoc account health checks, competitor benchmarking and other requests.
- Take a proactive approach with assigned projects and cases, escalating issues to the appropriate team member/level when necessary.
Skills & Expertise
- Ability to be proactive with clients and internal team members at all times with a willingness to help peers and pick up additional tasks to share workload.
- Excellent written and verbal English communication skills – communication with internal staff and external clients daily is a necessity.
- Familiarity with MS Office, especially Excel and PowerPoint, is an advantage.
- Proactive approach to improving efficiencies and quality of work.
- Ability to be flexible and handle multiple projects simultaneously in a fast-paced environment and meet client deadlines.
- Show impeccable attention to detail for internal and external facing work.
- Fast learner with strong team orientation and positive attitude.
Our Offer
- Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
- Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
- Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
- Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being. Additionally to our initiatives on our Awin platform, we offer Multisport Card, and Medicover or Luxmed health insurance.
- Development: We’ve built our extensive multidisciplinary training suite Awin Academy (to cover a wide range of skills that nurture you professionally and personally,) with trainings conveniently packaged together to support your overall development. You can also improve your foreign language skills by participating in our local language course.
- Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program.
Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
