Purpose of Position
The primary role of the Partner Compliance Assistant is to use strong analytical skills to develop and implement robust, data-driven anti-fraud procedures. This position focuses on analyzing patterns and trends to prevent, detect and respond to fraudulent activity that could impact the organization, its ShareASale and Awin platform customers, third party partners and employees. By using data insights to develop comprehensive fraud prevention strategies and ensure informed decision making, the Assistant will play a key role in maintaining the highest levels of security and integrity in our operations.
Key Tasks & Responsibilities
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New Publisher Review: Assume full responsibility for reviewing new publisher registrations and communications to ensure compliance and authenticity.
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Big Data analysis: Pattern recognition in big data to detect fraudulent activities.
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Lifecycle Reviews: Conduct regular audits during the publisher lifecycle to identify and address any anomalies.
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Payment Monitoring: Consistently review publisher payments on Awin and ShareASale platforms, focusing on identifying and analysing any irregularities.
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Continuous Improvement: Collaborate with team members and stakeholders to enhance processes, tools, and quality of operations continuously.
Skills & Expertise
Required:
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Customer Service and/or Fraud Investigations: A minimum of 1 years' experience in customer service and/or fraud investigations is mandatory.
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Online Environment Expertise: Relevant experience in an online setting is highly preferred, indicating familiarity with digital platforms and e-commerce environments
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Time Management and Adaptability: Possesses strong time management skills and the flexibility to adapt to changing circumstances and challenges.
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Multitasking in a Dynamic Environment: Capable of managing multiple projects/tasks simultaneously in a fast-paced setting, demonstrating efficiency and effectiveness.
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Ownership and Accountability: Shows a strong drive to take ownership of tasks and accepts full accountability for the quality and outcomes of their own work.
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Language Proficiency: Must be fluent in English.
Nice to Have:
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A bachelor's degree or relevant work experience in computer science, data science or a similar field of specialisation.
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Technical Proficiency: Demonstrated skill in using the MS Office suite, especially MS Excel and Power BI. A strong willingness to learn and adapt to new technology systems, network tools, and processes is essential.
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Tools Knowledge: A working knowledge of Tableau and Asana is highly favourable, indicating the ability to handle complex data analysis and visualization tasks effectively.
- Analytical Thinking: We are looking for a dedicated individual with strong analytical skills to navigate complex data structures and make informed, data-driven decisions.
Our Offer
- Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
- Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
- Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
- Meal Vouchers: You will be supported with a certain net sum to spend it on a variety of lunches.
- Health & Wellbeing: The insurance covers several types of health, vision and / or dental treatments for you and for up to one additional family member.
- Remote Working Furniture Package: After 3 months of employment, you will be eligible for a furniture package, which should enable you to set up a proper workplace at your remote working location
- Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program.
Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
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