Purpose of Position
As an Account Manager you will work in Account Management Department. You will take on full management of affiliate program within the business, providing a wide scope of services to said clients.
You will act as the focal point of contact for your advertiser(s), providing strategic direction and optimisation techniques, identifying new business opportunities in order to grow your programmes and reach the company and your clients’ objectives, supporting with technical and financial issues, instilling good account manager practices, liaising and communicating with the publishers and other key stakeholders.
Key Tasks
- Respond to advertisers queries being solution-oriented and taking an efficient approach to issues.
- Monitor a program portfolio to proactively deploy new opportunities and/or optimizations
- Implement efficient and scalable processes to be able to communicate our local expertise and knowledge with our customer base.
- Be able to deliver scalable solutions to sell publishers opportunities for a multi-industry advertiser portfolio.
- Deliver quarterly business reviews with advertisers adding insights and strategic recommendations.
- Deliver multiple actions plan to maintain/enhance our customer satisfaction score.
Skills & Expertise
- Previous experience in advertising or e-commerce of at least 1/2 years
- English B2+/C1.
- Understanding of e-commerce related technologies and solutions and ability to differentiate the various online marketing channels.
- Able to cope with high pressure situations and meet targets.
- Ability to develop and maintain long-term customer rapports
- Analytical ability to detect challenges/opportunities and bring solutions based on data-driven solutions.
- Ability to detect customer/market needs and insights to deliver new services or opportunities.
Our Offer
- Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Enjoy "Intensive working hours" in July and August where you will be scheduled 7 hours.
- Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
- Welfare: We provide you with private health insurance (Sanitas) that covers several types of health, vision and dental treatments. Furthermore, you can request to receive part of your salary on payment in kind for transportation, food, childcare, etc.
- Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.
- Remote Working Allowance: You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
- Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program.
Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
At Awin, we are committed to complying with all relevant labour regulations, including Royal Decree 901/2020. This decree is fundamental to us, as it reinforces our commitment to equal employment opportunity and diversity in the workplace. For more information on how we comply with this decree and our inclusive hiring policies, please see https://www.awin.com/es/diversity
